The mail is delivered to The Élan reception at around noon each day. From there it is placed in the respective mail boxes by either the building manager or the concierge.

The mail boxes are located on the ground floor behind the concierge desk. To collect your mail or packages go to the concierge desk and request it from the concierge. This is the first stop for most  residents on their arrival home.

If you receive a large delivery then see the concierge who will provide you with a trolley. There are 3 trolleys that are available for residents usage. They are kept in a secure area next to the concierge desk.